65% Of Shoppers Visit Stores After Viewing Mobile Ads
Shoppers are using their mobile devices more frequently to browse and buy. As a result, mobile advertising is…
News July 8
Latest In: research recap
60% Of Shoppers Say Retailers Offer Above-Average Customer Service
Retailers are constantly looking for innovative ways to provide top-notch customer service to their shoppers. Survey results from…
News June 30
71% Of Luxury Brands Don’t Have CMOs
Marketing is a core function in retail organizations across sizes and categories. Although retailers are ramping up their…
News June 23
63% Of SMBs Have Embraced Digital Marketing
Building digital brand awareness is not just for the big-brand retailers. In fact, 63% of small business (SMB)…
News June 16
88% Of Shoppers Are Webrooming
The act of webrooming, or the process of researching products online then buying them in store, has become…
News June 9
Most Shoppers Would Pay More For Sustainable Delivery Options
Retailers are ramping up delivery speeds to meet the demands of empowered shoppers and keep pace with online…
News June 2
Do Loyalty Program Tiers Matter?
Customer loyalty and rewards programs are designed to enhance the overall brand experience, boost engagement and generate more…
News May 27
Most Shoppers Disapprove Of In-Store Tracking
Beacons, mobile apps and location analytics solutions, are enabling retailers to track and analyze customer browsing and buying…
News May 19
Social Influences 8% Of Online Sales
For years, retail executives have debated the business impact of social media. Although Facebook, Twitter and other sites…
News May 12Top Stories
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