90% Of U.S. Shoppers Received A Gift Card Over The Past Year
Up to 77% of U.S. consumers have given a friend or family member a gift card in the…
News September 8
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Customer Service Remains Critical For Smartphone Buyers
Smartphone and tablet users in the U.S. consider customer service and after-sales service to be paramount throughout the…
News September 1
45% Of Shoppers Don’t Trust Retailers To Keep Their Information Safe
Almost half (45%) of shoppers don’t trust retailers to keep their credit and debit card information safe from…
News August 25
Only 35% Of Retailers Create An “Excellent” Omnichannel Experience
The majority (76%) of retailers understand that it is crucial that they have confidence in their technology performance,…
News August 19
83% Of Shoppers Are Satisfied With Their Online Shopping Experiences
The vast majority (83%) of online shoppers say they are satisfied with their online shopping experiences, while 63%…
News August 11
Four IT Trends Dominate The Retail Industry
Four broad technology trends — Big Data, social media, seamless retailing and disruptive technologies — significantly impacting the…
News August 5
SMEs Focus On Digital Innovation As They Expand Worldwide
Small- and medium-sized enterprises (SMEs) are finding global success in light of increasing competition and an ever-changing technological…
News July 29
Chief Digital Officers Help Drive Transformation, Innovation
With digital disruption encompassing all corners of the retail industry, a Constellation Research report has spotlighted the Chief…
News July 22
83% Of Consumers Prefer Grocery Stores, Yet Desire Better Shopping Experiences
Big box and dollar store retailers are boosting sales by offering fresh, frozen and packaged foods. While this…
News July 14Top Stories
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