Latest In: omnichannel strategy
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Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While…
Features
September 15
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Faced with an endless number of brands, product options and channels to shop through, consumers are looking for…
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August 19
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While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the…
Features
August 17
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While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of…
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July 20
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As a result of new regulations and reporting requirements, corporate social responsibility (CSR) has become a top-line concern…
Features
July 18
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2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC…
Features
January 4
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Experience design is entering a new era — with new players involved. Welcome to the age of social…
Executive Viewpoints
December 14
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Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps…
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December 7
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Nike has brought its Rise store concept to Seoul, South Korea. Nike Rise was designed to bridge digital…
Features
August 12