How Data Can Help Build Loyalty for Your Private Label Brand
The pandemic has introduced more than 22 million U.S. consumers to online shopping channels since March 2020, fundamentally…
Executive Viewpoints September 22
Latest In: loyalty
RSP21 Reveals Top Growth Drivers for the Post-COVID Era
The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners…
Features September 21
Clarus Commerce Expands Loyalty Options With Acquisition of PrizeLogic
Clarus Commerce has acquired digital engagement solution provider PrizeLogic in a deal that aims to combine both companies’…
News September 10
Data-Driven Techniques to Optimize Customer Experiences and Build Loyalty
The pandemic really shook up the retail sector. Retailers were suddenly either essential or nonessential, and those that…
Executive Viewpoints August 23
Holiday 2021 Predictions: The Costs of Labor Shortages and Logistical Headaches
The holiday season is rapidly approaching, and many of the challenges retailers have been grappling with from late…
Features July 26
Zoom Acquires Five9 for $14.7B to Bolster Customer Service Offerings
Zoom Video Communications has agreed to acquire Five9, a provider of cloud-based contact center solutions, in an all-stock…
News July 20
Long Distance Loyalty : How Retailers can Build and Grow Customer Relationships at Pickup and Delivery
In the wake of COVID-19, low-contact shopping behaviors such as ecommerce and delivery were accelerated and widely adopted,…
Executive Viewpoints July 8
Omnichannel Capabilities and Data-Driven Experiences Can Win Shopper Loyalty Post-Pandemic
The pandemic-driven emphasis on omnichannel services doesn’t just apply to how consumers shop or how retailers should craft…
Features April 26
Q&A with Formation.ai CEO: How Offers and Rewards can Cement Customer Loyalty
The pandemic ushered in new norms for retailers and brands as they learned how to deal with the…
Executive Viewpoints April 14Top Stories
