Latest In: loyalty

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Thorntons Aims To Have One Million Rewards Program Members By Q2 2015

Loyalty and rewards programs have been mainstays in the retail marketing mix for decades. But with the rise…

Features February 18
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The ‘Switching Economy’ Leaves $1.6 Trillion Up For Grabs

Shoppers today have access to more product and brand options due to their day-to-day use of digital tools…

Features February 10
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ID.me Expands Secure Rewards To All Consumers

When effective, personalized deals, offers and messages can help retailers foster long-term engagement and loyalty. To ensure customer…

News February 9
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Resilient Loyalty: A Retail Value Proposition For The 21st Century

What we’ve come to call loyalty is badly broken. Businesses have let themselves slip into a mass-market definition…

Executive Viewpoints February 9
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How To Create Engagement-Based Loyalty

Increasingly, brands and retailers are adopting engagement-based loyalty tactics to evolve in tandem with the way people shop.…

Executive Viewpoints January 19
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How To Make It In Mobile

By Young Pham, Comrade Mobile is opening the door for designing new experiences that compliment a brand’s physical presence.…

Executive Viewpoints January 19
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The Two Breeds Of Millennials: Making Fashion Magic For Marketers

By Cathy Saraniti, GfK   Millennial is the magic word for many marketers. Consumers in this coveted target,…

Executive Viewpoints December 22
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Tech Tools To Make The Independent Retailer’s Holiday Season Merry

If you had to grade yourself on your level of technology adoption, would you be headed for the…

Executive Viewpoints December 15
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Have You Ever Switched After A Bad Retail Experience? The RTP Editors Spill

Recently on the RTP blog, we outlined the bottom-line impact of poor customer service. An increasing number of consumers are…

Executive Viewpoints December 10
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