Chinese Laundry Walks The Omnichannel Walk With Celerant
In the omnichannel era, shoppers expect to always receive the products they want, at the right price and…
News July 20
Latest In: loyalty
Will Prime Day Be A Hit With Shoppers?
Amazon fans worldwide are celebrating the first annual Prime Day, a holiday developed by the online giant especially…
Executive Viewpoints July 15Did Whole Foods Address Its Pricing Problem The Right Way?
Last week, John Mackey and Walter Robb, co-CEOs of Whole Foods, admitted to a pricing faux pas. The New…
Executive Viewpoints July 8
The Retail Loop: 3 Tips To Bring Your Customers Back Time And Again
Take a moment and ask yourself this question: “Which customer provides the largest ROI — the customers that…
Executive Viewpoints June 18
Amazon Focuses On Subscription Services To Generate Ongoing Sales, Loyalty
Subscription services such as Netflix and Spotify have significantly shifted the way people consume media. Charging a monthly…
Features May 27Will LA’s Minimum Wage Hike Help Or Hurt Retailers?
This past Tuesday, the city of Los Angeles voted to increase minimum wage to $15/hour. The move, undoubtedly,…
Executive Viewpoints May 27
87% Of Contact Center Leaders Say Agents Are Highly Stressed
In the retail industry, excellent customer service can help build a loyal consumer base. And store associates, call…
News May 26
Grotto Pizza Triples Loyalty Club Memberships With Paytronix
With successful loyalty programs in place, retailers and restaurants have the ability to boost engagement and sales, turning…
Features May 21
Digitally Empowered Brand Mavens Exert Purchasing Power
The future of retail may lie in the power of a shopper group called Brand Mavens: digitally engaged,…
News May 20Top Stories
