Latest In: Holiday ThinkTank (2025)

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Overview of Instacart's Connected Stores offerings.

Instacart May Have Started with Grocery Delivery, but its Future is Focused on Stores

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done…

Features February 20
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Handbag dupes lining a shelf

Dupe Culture Goes Mainstream Even as Brands Seek to Differentiate the ‘Real’ Thing

Copies of branded items, particularly those with higher price tags, have been around for scores (possibly hundreds) of…

Features February 13
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Fabletics athleisure

How Fabletics Leverages Social Proof to Stand Out in the Athleisure Crowd

There’s no shortage of competition today in the athleisure sector, and like its counterparts, 12-year-old Fabletics is always…

Features February 11
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Hellmann's campaign on Roku home screen.

Hellmann’s Looks to Continue Big Game Momentum with Help from Walmart, Roku

Hellmann’s mayonnaise is hoping to build on the buzz from its “When Sally Met Hellmann’s” Super Bowl commercial…

News February 10
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Simon Shopify partnership homepage

Simon, Shopify Team Up to Help Digital Brands Enter Brick-and-Mortar Retail

Mall owner Simon has partnered with ecommerce platform Shopify and physical retail platform Leap to help ecommerce brands…

News February 7
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B2B buyers — and even their counterparts in sales — increasingly demand B2C-level experiences for their business needs, a need that is driving organizations to level up their ecommerce experiences.

3 Realities Shaping the Future of B2B Ecommerce

The B2B buying journey has historically been both high-touch and highly complex. But the ease and personalization found…

Features February 7
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Freedom Furniture homepage

How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Freedom Furniture is a well-known Australian homewares retailer that’s been operating since 1981 and now has 47 stores…

Features February 6
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Retailers like Sephora and Coach are democratizing access to data, empowering store design teams to test, learn and iterate their store layouts and concepts.

How Coach and Sephora Use Data to Drive Design Innovation

Nearly 60% of store design teams say their top challenge is adapting store experiences to new shopper expectations,…

Features February 5
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Preview of OpenAI's new agentic interface AI agent Operator.

Ebay, Instacart, DoorDash Sign Up to Test OpenAI’s New Agentic Tool, Operator  

Ebay, DoorDash, Instacart and Uber are among the companies that have signed on to participate in the research…

News January 24
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