Latest In: Holiday ThinkTank (2025)

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Big Reuse entrance, Brooklyn

How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact

Nestled in a back parking lot of the industrial waterfront that lines Brooklyn’s Gowanus Canal is an absolutely…

Features April 22
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Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes

Among the many tough jobs in a distribution center, unloading boxes from a trailer is one of the…

Features April 21
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Mind Games' multi-sensory installation at the Nieman Marcus NorthPark in Dallas. (Image courtesy Neiman Marcus)

Smells Like Luxury: Neiman Marcus Debuts Fragrance Subscription Alongside Multi-Sensory Perfume Experience

Neiman Marcus is diving nose-first into scent to engage with consumers both online and in stores, through a…

News April 9
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For Kelly Cook, Leading David’s Bridal is a ‘Dream Come True’

David’s Bridal is in the business of “dream-making,” according to new CEO Kelly Cook, and in this video…

Features April 3
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Old Navy Adopts Solution to Provide Store Associates with Item-Level Location Data

Old Navy has partnered with Radar, a solution combining RFID, AI and computer vision technology designed to track…

News March 27
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How Localization is Helping CVS Position Itself as the Modern General Store

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations…

Features March 26
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Alero and Liz, two of the 1,700 human stylists that power Stitch Fix.

Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

These days it seems everyone is an “AI company” — whether the goal is boosting SEO or sales…

Features March 20
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Mock-up of the Walmart Style Tour traveling pop-up.

Pop-Ups Prove Their Versatility: Product Debuts, Event Tie-Ins and On-the-Ground Testing

While pop-ups aren’t a new phenomenon, they have become more sophisticated and varied in recent years. They can…

Features March 19
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Gun with bullets to illustrate gun violence at retail.

Retail is the Most Common Location for Gun Violence, but There’s More to the Story

In 2024 there were 5,462 gun-related incidents in the U.S., and retail represented the single biggest vertical where…

Features March 18
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