Battle of the Retail Giants Comes Down to Amazon’s ‘Why’ vs. Walmart’s ‘And’
Earlier this spring, Amazon and Walmart released investor updates within one day of each other that presented an…
Features May 27
Latest In: Holiday ThinkTank (2025)
Longchamp’s Art-Infused SoHo Store has been Redesigned with Hospitality in Mind
Every retailer wants its physical spaces to feel welcoming, but the newly redesigned Longchamp store in NYC’s SoHo…
Features May 22
Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout
Shopping is one of the primary tasks for which people use Google; in fact, people shop across Google…
News May 21
The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio
One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…
Features May 20
Southern Glazer’s Brings AI-Fueled Ecommerce Capabilities to the Fragmented Alcohol Market
Southern Glazer’s Wine & Spirits is one of the biggest names in the U.S. alcohol beverage industry, but…
Features May 15
Inside Ebay’s Push to Become a ‘Fashion Destination’
There was a time when Ebay was effectively the only game in town for online resale, but the…
Features May 13
ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering
Online resale platform ThredUp has made a bold move in its effort to promote the development of circular…
News May 9
Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’
Payment providers are banking on the fact that millions of people will soon rely on AI to find…
Features May 2
How Printemps’ New NYC Store Supports ‘Democratic Luxury’ with Subtle Technology
Printemps is one of the oldest department stores in the world, yet most Americans have never heard the…
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