Q
MENU
Trending
holiday budget cuts
Holiday Retention Strategy
Peak Season Webinar
Gartner Holiday Shopping
In-Store Retail Media
AI shopping assistants
Menswear Store Redesign
NRF Holiday Affordability
Retail Brand Activations
KPMG Holiday Spending
Best Buy Gamers
Salesforce Acquires Braze
AI Shopping Assistants
Experience Gifting
Exchange-First Returns
Geolocation Data Bans
NRF 2026 Forecast
Peak Season Inventory
Early Holiday Shopping
Social Media Fashion
AI agent governance
Walmart Drone Expansion
Fashion ERP modernization
Toys'R'Us Plans 120 New U.S. Stores
Carter's Brand Overhaul
PwC Holiday 2026 Outlook
Five Below's Q2 Sales Growth
Kohl's Chief Marketing Officer to Exit
Muji's U.S. Expansion
Holiday 2026 Predictions
Retailers Flag Cautious Shoppers
Spencer Spirit to Acquire Hot Topic
Claire's Revamps Piercing Services
Teen Retailers BTS Campaigns
Tractor Supply Trims Guidance
Journey CEO Andy Gray's Retail Rise
Kroger's Go-Forward Strategy
QVC's Chief Merchant on Social Shopping
Etsy Takes Aim at Jeff Bezos
Five Below Rides Squishy Dumpling Wave
How to Win on Reddit
Retail Trendcaster Webinar Series
Walmart to Layoff, Relocate 1,000 Jobs
Best Buy to Expand for First Time in a Decade
Aritzia's U.S. Expansion Plans
Target's New Creator Programs
REI Faces Union Boycott
Amazon's Prime Day Calendar Shift
Etsy Crafts a Comeback

Latest In: generative AI

customer experience Customer loyalty customer loyalty research ESG generative AI loyalty programs personalization Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023)
Customer loyalty research from Retail TouchPoints reveals that brands are diversifying their toolkits to better resonate online.

How Are Retailers Driving Shopper Retention and Loyalty?

Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…

Features August 30
cloud computing generative AI IBM Sevgi Koklu

How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of…

Executive Viewpoints August 17
ai ContextLogic discount shopping apps earnings reports Featured generative AI job cuts Marketplaces Rincos sales event SHEIN shipping costs Temu transformation plan wish workforce reduction
Wish launched a turnaround, right as Temu was making its debut.

Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount…

Features August 7
ai AI legislation AI watermarking algorithmic bias Amazon Anthropic cybersecurity EU AI Act generative AI Google Inflection Meta microsoft OpenAI responsible AI societal impacts white house
The White House has gotten some of the biggest names in AI to agree to responsible practices.

White House Gets ‘Responsible AI’ Commitments from Amazon, Google, Meta and More

Some of the biggest names in AI — including Amazon, Google, Meta, Microsoft and OpenAI — have voluntarily…

News July 25
3D imagery augmented reality consistent customer experience webinar series customer experience ecommerce experience generative AI keyword optimization Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) Retail ThinkTank: Featured In Ecommerce Strategy (2023) site search web search
A woman sitting in a living room, feet up with a cup of coffee, interacting with an ecommerce site experience on her smartphone.

3 Technologies That Are Transforming the Ecommerce Experience

Flat. Boring. Uninspiring. These are words often used to describe ecommerce sites, despite the rapid evolution of digital…

Features July 21
Assaf Baciu campbell's Coach Dove Gap generative AI kate spade Marks & Spencer Nike persado Stuart Weitzman tapestry

Retailers Take Note: Generative AI is Killing the Single Voice of the Brand

Retail marketing lives and dies by one main principle: the voice of the brand. Once in a while…

Executive Viewpoints July 20
Executive ViewPoints generative AI Kamran Iqbal pfs

Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral…

Executive Viewpoints July 14
generative AI persado solution spotlight

Persado Helps Prevent Cart Abandonment with Emotion-Informed Messages

Persado Dynamic Motivation aims to reduce cart abandonment by using specialized generative AI to create words and phrases…

News July 13
Azita Martin Executive ViewPoints generative AI NVIDIA

4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Apple co-founder Steve Jobs once said, “People don’t know what they want until you show it to them.…

Executive Viewpoints July 10
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank