Latest In: generative AI

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Target's Holiday Strategy Centers on New AI Shopping Assistant

Target’s Holiday Strategy Centers on New AI Shopping Assistant

Key Takeaways Target has launched Ask Target, an AI-powered shopping assistant available in beta on Target.com and the…

News October 26
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Why Retailers Need a Governance Model for AI Agents

AI’s impact on retail can feel like a high-speed train, racing past each proverbial station. Just a year…

Executive Viewpoints October 8
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From Function to Feeling: How Retailers and Manufacturers can Humanize AI to Build Lasting Loyalty

From shelf to screen, artificial intelligence is rewriting the rules of retail. Over half (55%) of U.S. retail…

Executive Viewpoints November 27
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Agentic AI is No Longer Speculative

Just six months ago, the idea of a business seriously incorporating Agentic AI into its operations would likely…

Executive Viewpoints June 3
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Amazon and Walmart warehouses side by side.

Where Amazon and Walmart Are Looking Next: Even Faster Delivery, Healthcare and AI, Of Course

Earlier this week we dissected the similarities and differences between Amazon’s “Why” approach to innovation and Walmart’s “And”…

Features May 29
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Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational…

Executive Viewpoints May 19
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Want to Drive Success in 2025? You Need to Diversify Your Social Campaign Creatives

Success in digital advertising doesn’t happen overnight. Instead, it’s the result of thoughtful planning and strategic creativity. With…

Executive Viewpoints April 16
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Alero and Liz, two of the 1,700 human stylists that power Stitch Fix.

Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

These days it seems everyone is an “AI company” — whether the goal is boosting SEO or sales…

Features March 20
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AI in Action: How Retailers are Transforming Demand Forecasting with New Tech

The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand.…

Features March 17
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