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74% Of Online Retailers Send Irrelevant Promotions

Despite a myriad of research studies pointing to the importance of personalization, the majority (74%) of online retailers…

News February 3
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Superior Personalization Uses Data Analysis To Predict, Not Just React

By Graeme Grant, Demandware   You’ll be hard pressed to find a retailer today that isn’t prioritizing the…

Executive Viewpoints January 16
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Skincare Brand Expands Business With Personalization

Over time, consumers establish a set of favored brands and products, especially when it comes to their beauty…

Features April 24
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Sealed With A Kiss Designs Moves To Customized Messages With AgilOne

The e-Commerce universe provides shoppers with an abundance of product and pricing options. However, shoppers seeking a specific…

News December 6
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Investigating The Holiday Email Inbox

By Alicia Fiorletta, Senior Editor As we make our way through the holiday season, it’s evident that retailers…

Executive Viewpoints December 5
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ShopRoxx Ramps Up Email Efforts To Engage Fashion-Savvy Shoppers

Email has remained a linchpin in retailers’ marketing efforts, even as omnichannel trends and strategies continue to take…

News December 5
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Tealium Releases AudienceStream To Aid In Buyer Discovery

Tealium, an enterprise tag management and digital data distribution company, launched AudienceStream, the latest addition to its Tealium…

News October 4
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SwayChic Boosts Email Campaign Effectiveness By 300%

The majority (83%) of businesses said that email, the “inescapable reality of the modern business world,” is critical…

News September 26
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J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers

Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing…

Features September 11
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