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Timberland Tablets Blaze A Trail Connecting Physical And Digital Commerce

There’s a bit of the great outdoors in one of the most urban locations imaginable: the Timberland store…

Features January 28
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Hardware Chain Streamlines Task Management To Eliminate Tedious Processes

The 31-store Rockler Woodworking and Hardware chain faced similar communication, task execution tracking and reporting challenges as many…

Features November 26
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58% Of U.S. Consumers Prefer Email Over Other Marketing Touch Points

To successfully engage with today’s empowered omnichannel consumer, retailers need to develop marketing strategies that span across channels…

News September 22
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Retailers Still Lag In Social Media Customer Service

Although billions of consumers worldwide use social media, retailers still lag in their social customer service initiatives, according…

Features July 20
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5 Ways To Make The Grade In Mobile

By Alicia Fiorletta, Senior Editor  What’s the first thing you do when you wake up in the morning?…

Executive Viewpoints July 9
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ModCloth Reduces Google App License Usage By 30% With SysCloud

ModCloth is an online retailer specializing in fashion from a variety of independent designers. Since its launch in…

Features July 1
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Can Small Retailers Win Big With Consumers Year Round?

By Steve Rowley, Cox Business   In recent years, the movement toward shopping small has gained momentum as consumers…

Executive Viewpoints June 26
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Room & Board Embraces ‘The Art Of The Possible’ With Salesforce Marketing Cloud

Shopping for furniture can be a long, drawn-out process — especially online. Furniture e-Commerce sites provide consumers with…

Features June 11
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Le Tote Augments The Digital Stylist Experience With Innovative Customer Service Strategies

Le Tote was created to make shopping easier. After all, the brand’s female audience has a big problem:…

Features June 10
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