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#holiday17 Debbie Hauss editor's perspective holiday season holiday shopping

In A Holiday Daze With All The Retail Holiday Days

By Debbie Hauss, Editor-in-Chief Black Friday. Cyber Monday. Small Business Saturday. Sofa Sunday. Singles Day. And what about…

Executive Viewpoints November 14
adam blair customer service editor's perspective

When Good Customer Service Comes Down To One Simple Question

By Adam Blair, Executive Editor “Did you find everything you’re looking for?” One of the two suburban supermarkets…

Executive Viewpoints November 7
digital signage editor's perspective Glenn Taylor human-to-human contact in-store signage Tusk

Digital Signage, Mobile Integration Enhance The Tusk Store Experience

By Glenn Taylor, Senior Editor On Nov. 1, I had the opportunity to travel to the Tusk store…

Executive Viewpoints November 3
editor's perspective

Digital Signage, Mobile Integration Enhance The Tusk Store Experience

On Nov. 1, I had the opportunity to travel to the Tusk store in New York City to visit the…

Editor's Perspective November 2
editor's perspective

Customer Service Really Is The Key To Customer Happiness

Last week I had the opportunity to Chair the Retail Day at the GITEX Technology event in Dubai,…

Editor's Perspective October 18
customer happines customer service Debbie Hauss editor's perspective

Customer Service Really Is The Key To Customer Happiness

By Debbie Hauss, Editor-in-Chief Last week I had the opportunity to Chair the Retail Day at the GITEX…

Executive Viewpoints October 17
adam blair corporate culture editor's perspective miller ingenuity steven blue

Q&A: How ‘Corporate Culture’ Became A Bottom-Line Issue

By Adam Blair, Executive Editor When it’s placed alongside more concrete assets like real estate, on-hand inventory and…

Executive Viewpoints October 10
corporate culture editor's perspective miller ingenuity q&a steven blue

Q&A: How ‘Corporate Culture’ Became A Bottom-Line Issue

When it’s placed alongside more concrete assets like real estate, on-hand inventory and a healthy marketing budget, “corporate…

Editor's Perspective October 10
Button editor's perspective Facebook mobile mastery Musely TAP Conference Tasty

3 Steps To Mobile Mastery: Grab Attention, Leverage Influencers, Integrate Smart Devices

By Glenn Taylor, Senior Editor During my visit to the Button TAP Conference last week, I came away…

Executive Viewpoints October 5
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