Latest In: editor's perspective

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Is There A ‘Silver Bullet’ To Stop Offensive Products?

By Adam Blair, Executive Editor Whenever an offensive (or sometimes just plain tasteless) product or ad campaign makes…

Executive Viewpoints April 3
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Is There A ‘Silver Bullet’ To Stop Offensive Products?

Whenever an offensive (or sometimes just plain tasteless) product or ad campaign makes it out into the market,…

Editor's Perspective March 28
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Cashierless Retail: Great In Theory, But Still Shaky In Practice

By Glenn Taylor, Senior Editor The Amazon Go convenience store opening in January 2018 shed light on the…

Executive Viewpoints March 6
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Discover How Managed Services Can Streamline In-Store Technology Deployment

While it may not be as glamorous as launching a new mobile app or introducing virtual reality, having…

Editor's Perspective February 28
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Cashierless Retail: Great In Theory, But Still Shaky In Practice

The Amazon Go convenience store opening in January 2018 shed light on the next new shiny concept in retail — cashierless,…

Editor's Perspective February 23
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The Sad Demise Of Unlimited Returns At L.L.Bean

I’ve always been impressed by the unlimited returns policy at L.L.Bean. I think it’s the faith in humanity that the…

Editor's Perspective February 16
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The Sad Demise Of Unlimited Returns At L.L.Bean

By Debbie Hauss, Editor-in-Chief I’ve always been impressed by the unlimited returns policy at L.L.Bean. I think it’s…

Executive Viewpoints February 13
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The Silence Of The Customer Service Representative

There’s an old saying in advertising about the power of repetition: Tell them you’re going to tell them…

Executive Viewpoints February 8
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The Silence Of The Customer Service Representative

There’s an old saying in advertising about the power of repetition: Tell them you’re going to tell them…

Editor's Perspective February 6
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