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editor's perspective

Jet.com Exec Shares 5 Tips To Survive And Thrive

By Glenn Taylor, Senior Editor Although only 2% of household goods are bought online and 8% of all…

Executive Viewpoints May 16
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5 Ways To Amplify Your Brand’s Mobile Influence

By Adam Blair, Executive Editor Smartphones influenced 31% of the $3.39 trillion in total (online and offline) U.S.…

Executive Viewpoints April 25
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Potential Bonobos Acquisition Shows This Isn’t Your Father’s Walmart

By Glenn Taylor, Senior Editor Walmart has undertaken quite a shift in its e-Commerce operations over the past…

Executive Viewpoints April 18
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Can A Business Like United Recover From A Customer Service Nightmare?

By Debbie Hauss, Editor-in-Chief I wish the airlines had even more competition than they already do, because I…

Executive Viewpoints April 11
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Smile For The Camera: Use Selfies To Boost Customer Engagement

By Adam Blair, Executive Editor The new Broadway musical Amélie, based on the beloved 2001 movie starring Audrey…

Executive Viewpoints April 4
editor's perspective

Money Can’t Fix What’s Broken At Sears Holdings

The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings files…

Editor's Perspective March 31
editor's perspective

Retailers: If You’re Not On YouTube, Where Are You?

To mimic the words of Zoolander’s Mugatu, video is so hot right now. Well, video has been popular for some…

Editor's Perspective March 31
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Money Can’t Fix What’s Broken At Sears Holdings

By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the…

Executive Viewpoints March 28
editor's perspective

ALDO VP Says ‘Omnichannel’ Thinking Must Go Away

As a Millennial, I certainly get very curious whenever I hear about retailers’ latest initiatives to market to…

Editor's Perspective March 14
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