Gilt Groupe Boosts Customer Satisfaction With Cross-Channel Service Tools
Online shoppers can browse and buy conveniently from the comfort of their homes. But when consumers have questions…
News May 16Online shoppers can browse and buy conveniently from the comfort of their homes. But when consumers have questions…
News May 16For quick-serve restaurants (QSRs), time is money. Long wait times may help determine whether a consumer stays at…
News May 9The payment space constantly is evolving, particularly with the U.S. transition to the Europay, MasterCard and Visa (EMV)…
News March 11Retailers know that time-starved consumers want to avoid long lines at any cost, but also don’t want shoppers…
News February 25New solutions are helping retailers create more compelling shopping experiences for today’s demanding cross-channel consumers. Below is a…
News December 10The Orvis Company has implemented the MID Retail Merchandise Advanced Allocation suite to manage flow of merchandise to…
News November 8Best-in-class retailers are collecting and analyzing data in real time to make more efficient decisions — especially around…
News October 8Store associates are vital contributors to shoppers’ brick-and-mortar browsing and buying experiences. Stellar in-store employees act as first-hand…
News September 27Best-in-class retailers are leveraging innovative technologies that allow better merchandising and assortment planning decisions. As consumers continue to…
News September 24