Connected Consumer Series Wrap-Up
Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…
News July 3
Latest In: customer satisfaction
Mobile POS and Customer Experience In The Omni-Channel Era
The cash wrap is rapidly becoming an antiquated place for transactions. In the past, customers and retailers have…
News July 3Andrews Distributing Rolls-Out Mobile Solution To Increase Work Productivity
Andrews Distributing, a U.S. beer distributor serving retail accounts in 38 Texas counties, has implemented MobiControl, a Mobile…
News July 3L’Oreal USA Quadruples User-Generated Content With Social Q&A
Today’s shoppers are turning to their peers across social networks to learn more about potential purchases. As a…
News June 29Revionics Acquires Retail Optimization’s Business Assets
Revionics announced the acquisition of Retail Optimization’s business and related assets, extending Revionics’ price offerings with cloud-based assortment,…
News June 19Smashburger Optimizes The Customer Experience Across Locations
A top challenge for large retail chains and restaurant franchises is ensuring a consistent, enjoyable experience across all…
News June 4Keys To Maximizing Customer Retention And Loyalty
Due to the influx of channels and information available — from online to mobile and social — consumers…
News April 25Perry Ellis Powers Digital Commerce With Demandware
Perry Ellis International has selected Demandware Commerce as the central platform for managing holistic digital commerce experiences for…
News April 24Kodak Gallery Ups Web Site Satisfaction By 30% With iPerceptions VoC Analytics
Kodak Gallery improved web site satisfaction by 30% and raised its Net Promoter Score (NPS) by 57% year-over-year…
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