Latest In: customer experience

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Top Risks For Retail Businesses In 2021 (And in The Next Decade)

The retail industry is widely accepted as one of the leading economic indicators. industry. When the economy is…

Executive Viewpoints July 22
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Latest CAMP Location Showcases the Art of Child’s Play

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale…

Features July 21
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Successful Retail Marketing Requires a Skilled ‘Data Translator’

Mastering data is critical for retailers, particularly those serving specialty areas. The ability to reach consumers at the…

Executive Viewpoints July 19
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3 Takeaways from NRF Converge: Quick-Hit Quotes from Sephora, Walmart, Zappos and More

After nearly 18 months of seismic changes and Olympics-caliber pivots, retailers are beginning to take a breath and…

Features July 2
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A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to…

Executive Viewpoints June 28
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Retailers are Transforming the Digital Experience for Customers

Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. The pandemic has forced…

Executive Viewpoints June 25
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Innovation is Just the Start: Retailers also Require Speed, Scalability and a Shopper-Focused Mindset

Times of crisis such as the COVID-19 pandemic present an excellent opportunity to drive innovation, according to the…

Features June 21
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CMO Council: Marketers Move Further into the Sales Game, Boosting Revenue Opportunities — and Challenges

The importance of top-of-funnel marketing is growing as shoppers become better informed and more likely to do their…

Features June 16
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How GNC Tackled a Double Whammy: COVID-19 and its New Website’s Shakedown

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled…

Features June 2
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