Latest In: customer engagement

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Bebe Makes Omnichannel A Must-Have Accessory

In the fast fashion space, retailers release affordable, on-trend products quickly throughout the year. Retailers at the other…

News October 30
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Blinds.com Captures Customer Feedback With iPerceptions

In order to develop a base of loyal, repeat customers, retailers must keep a constant pulse on satisfaction…

News October 28
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Convert More Site Visitors To Customers With High-Impact Targeting

Progressive businesses are re-inventing engagement strategies by steering away from a “one-size-fits-all” approach and instead are tailoring interactions based…

Executive Viewpoints October 24
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eBay Unveils New Marketplace Features

eBay has introduced new updates to its Marketplace, including: more diverse collections and curators, as well as a…

News October 24
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Social Commerce: It’s About The Experience, Not The Sale

By Alicia Fiorletta, Senior Editor A while back, we were hearing a lot about the concept of social…

Executive Viewpoints October 23
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Nominate A Retail Innovator: 2013 Customer Engagement Awards

By Debbie Hauss, Editor-in-Chief Retail TouchPoints is now welcoming nominations for the 2013 Customer Engagement Awards! In its third…

Executive Viewpoints October 16
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True Religion Brand Jeans Ramps Up Email Marketing Results With Monetate

Relevancy is key to successful email marketing, especially in the age of tech-savvy, multitasking consumers. In fact, 26%…

News October 14
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Challenges Facing Retailers And 3 Ways Social Customer Care Can Help

By Joshua March, Founder and CEO, Conversocial Whether your customers are in-store or online, they expect quick resolution…

Executive Viewpoints October 14
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Rebecca Minkoff CEO Shares His Favorite Brand Memories

#FashionDigitalNY is winding down for the day, and what better way to close out than a Q&A with Uri…

Executive Viewpoints October 9
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