Latest In: customer engagement

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What B2C Companies Can Learn From B2B Marketers

This has been a whirlwind week for the G3 Communications family!  Our sister publication, Demand Gen Report, had its…

Executive Viewpoints May 8
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Zendesk Integrates SurveyMonkey And MailChimp Into Platform

Constantly improving and refining customer service strategies should be a top priority for retailers. Whether it means implementing…

News April 28
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Has Personalization Impacted Your Buying Behaviors?

Personalization has become a must-have tool in retailers’ marketing arsenals.  Whether it’s product recommendations, tailored emails or customized…

Executive Viewpoints April 23
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World Kitchen Boosts Customer Engagement And Revenue With WFM

Retail employees have the ability to make or break the brick-and-mortar experience, and are the driving forces of…

Features April 23
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Increasing Conversion Rates With Personalization Across All Retail Channels

By Chad Goldsmith, NetSuite If you shop online, chances are you’ve had this experience: You are about to…

Executive Viewpoints April 7
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Social TV Creates New Engagement Opportunities For Retailers

TV ad reach is shrinking. But that’s not a bad thing for retailers investing in ads or the…

Editor's Perspective March 27
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3 Ways Retailers Can Optimize Loyalty Programs

By Jason Trout, VP of Marketing, ShoppinPal   While it’s great that a lot of retailers recognize the…

Executive Viewpoints March 14
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Interactive Imagery Helps Wiggle Bike Brand Boost Online Sales

Product discovery and the lack of in-person visuals are two selling hurdles that online-only retailers must overcome. The…

News February 19
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Leveraging Rich Data From Mobile Interactions

With companies such as eBay generating $20 billion in mobile transactions, it’s easy to understand why retailers  are…

News February 13
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