Why Intelligent Alerting Beats Predictive Analytics
A news headline from June 2015 reads: “Why investors can’t stop investing in predictive analytics.” This makes me…
Executive Viewpoints August 25
Latest In: customer-centricity
Dispelling Five Major Myths Of Customer Loyalty
By Ryan Rose, Clutch As an increasing number of businesses embrace “customer-centric” mantras and strive to earn consumer…
Executive Viewpoints July 134 Steps To Winning The Omnichannel Game
By Bernard Louvat, TouchCommerce The name of the game is omnichannel, and engaging with your customer is the…
Executive Viewpoints May 114 Things Brands And Retailers Can Learn From B2B Marketers
By Alicia Fiorletta, Senior Editor I’m writing this piece from Scottsdale, Arizona, where we just wrapped up the…
Executive Viewpoints February 19Sweaty Betty Taps Cegid To Drive Expansion
Sweaty Betty, a British retailer specializing in women’s activewear, has partnered with Cegid, a provider of enterprise management…
News September 26Hanover Direct Makes Moves To Omnichannel
Retailers are implementing agile business solutions to help them keep pace with consumer trends and industry changes more…
News September 4Bob Willett Shares His Perspective On Customer-Centricity
While many retailers like to believe that the customer is at the center of everything they do, few…
News April 3Unicomer Group Partners With Starmount To Improve In-Store Shopping Experiences
Consumers are utilizing a wider variety of technologies and communication touch points to browse inventory, compare prices and…
News March 22Retailers Need To Humble Big Data
For retailers, the “Big Data” world can be an intimidating place. Gartner Research has indicated that information volume…
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