Latest In: customer acquisition
ai shopping assistants Black Friday 2024 customer acquisition cyber five Cyber Monday cyber week mobile shopping online sales retail sales store foot traffic thanksgiving weekend
[Editor’s Note: This story was updated on Dec. 4, 2024 to include Cyber Monday and full Cyber Week…
News
December 4
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Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales…
Features
August 29
content strategy contentsquare customer acquisition customer retention digital content ecommerce experience Featured organic growth paid media Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) social advertising
Ecommerce sales are expected to hit $6.3 trillion in 2024 and continue to grow steadily through 2027, according…
Features
May 8
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
brand strategy chief marketing officer customer acquisition growth marketing Natalie McGrath Rent the Runway Rent the Runway CMO
After a tumultuous few years, Rent the Runway is seeking a fresh perspective to drive its marketing and…
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February 28
customer acquisition Full Glass Wine co gifting gifting platform Nift networks wine insiders
At a time when customer acquisition costs are going through the roof, DTC wine brand Wine Insiders has…
News
November 22
criteo customer acquisition digital advertising shopify Shopify Audiences snap tiktok
Shopify is expanding the reach of its merchant advertising tool Audiences to include all major advertising platforms. New…
News
September 25
Amazon Amazon seller CPA customer acquisition digital growth direct-to-consumer dtc ecommerce ecommerce strategy Featured Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) Retail ThinkTank: Featured In Ecommerce Strategy (2023) SuperOrdinary
As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their…
Features
July 7
Anthropologie catalog customer acquisition Customer loyalty design:retail design:retail News Facebook Featured generative AI instagram marketing recommerce rental resale Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) social media Storytelling tiktok Urban Outfitters
While Urban Outfitters’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination…
Features
June 22
abercrombie & fitch Adobe Aimée Lopez Copy Unleashed customer acquisition customer retention ExpertSender Harvard Business School
If anything, my 26 years of retail experience have shown that customer acquisition is initially the central purpose…
Executive Viewpoints
September 19