Latest In: consumer behavior

ceo turnover consumer behavior datadriven differentiation retail movers and shakers trend watch

CEO Turnover Jumps 60% As Retailers Seek Data-Driven Change Agents

Retail has been inundated with both immediate and pending CEO changes throughout 2016. Between January and June 2016,…

Features August 10
consumer behavior pwc research recap Supply chain

Consumer Behavior Shifts Keep 77% Of Retail CEOs Up At Night

What really grays the hair and wrinkles the brows of retail CEOs? For 77%, it’s the ongoing impact…

News May 3
advanced analytics consumer behavior NRF nrf16hub ShopperTrak

ShopperTrak Unveils Advanced Analytics Platform At #NRF16

ShopperTrak, a provider of in-store consumer behavior insights, introduced its Advanced Analytics platform at the NRF 2016 Big…

News January 20
clicktale consulting consumer behavior heatmapping solution spotlight

ClickTale Builds In-House Consulting Team To Strengthen Consumer Behavior Analysis

ClickTale has enhanced its end-to-end digital optimization solution with consumer behavior analysis provided by an in-house psychologist, Dr.…

News December 8
brickandmortar consumer behavior crosschannel Deloitte

Digital Channels Will Influence $2.2 Trillion In Brick-And-Mortar Sales By End Of 2015

Although brick-and-mortar stores continue to acquire the largest share of store sales, consumers are starting to demand more…

News May 29
Brian Anderson browsing and buying journey consumer behavior customer experience customer feedback daily news e-commerce ForeSee Forrester Google omnichannel research Retail TouchPoints

Analyzing The Customer Experience To Drive Cross-Channel Growth

Regardless of a retailer’s category or price point, customers are central to a company’s overall success. Whether they’re…

Features December 11
consumer behavior retail Retail TouchPoints

U.S. Consumers Report Fewer Financial Troubles In 2013

Consumers are reporting significantly fewer financial woes in 2013, according to The Consumer Reports Index, a measure of…

Features June 24
consumer behavior consumer behavior consultant e-commerce online shopping retail Retail TouchPoints shopping

Understanding The Psychological Appeal Of The Internet

As retailers struggle to compete with the Internet, how is it that this relatively recent technology upstart has…

Executive Viewpoints March 18
consumer behavior gamification mobile shopping retail Retail TouchPoints showrooming store location

Retailers Get Feedback, Drive Multichannel Sales With Mobile “Social Merchandising” Game

 Frequent consumer feedback about style and taste is invaluable to retailers striving to gauge customer preference and product…

News September 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank