Latest In: consumer behavior

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Consumers Value Trust Over Price When Shopping for Apparel True Religion

Consumers Value Trust Over Price When Shopping for Apparel: True Religion

Key Takeaways Heritage reputation draws consumers in, but brands that don’t evolve their styles, quality and pricing alongside…

News November 4
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Half of Shoppers Boycotted a Company Over Politics in the Past Year

Half of Shoppers Boycotted a Company Over Politics in the Past Year

Key Takeaways Just over half of U.S. shoppers stopped buying from a company over its political stance in…

News November 3
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Adobe: AI Traffic To Grow This Holiday Season

Adobe: AI Traffic Driving Higher Revenue Per Visit for Retailers This Holiday Season

Key Takeaways AI traffic to U.S. retail sites generated 83% higher revenue per visit and converted 90% better…

News October 29
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Holiday Marketing Has a Gen Z Problem Munif Jaafar

Holiday Marketing Has a Gen Z Problem

Holiday campaigns start earlier every year. Back-to-school displays now share shelf space with holiday promotions, streaming platforms release…

Executive Viewpoints October 28
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[RTP] Gartner Emily

Gartner’s Emily Weiss on How Holiday Shoppers Are Using GenAI for Inspiration, Not Automation: RetailTouchPoints.com Q&A

Key takeaways Consumers are using GenAI primarily for holiday gift inspiration and price comparison, but they still want…

Features October 27
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AI: The New Gatekeeper in the Purchase Decision

For much of the past two decades, retailers have focused on helping consumers find products online. Search engines…

Executive Viewpoints October 23
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Social Media Beats Friends and Family for Fashion Inspiration Alliant

Social Media Beats Friends and Family for Fashion Inspiration: Alliant

Key Takeaways Social media is now the top source of fashion inspiration, cited by 37% of shoppers, ahead…

News October 12
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Dr. Marcus Collins during his keynote address at the Retail Innovation Conference & Expo.

#RICE24 Keynote: Why Culture, not Demographics, can Be a Brand’s ‘Biggest Cheat Code’

It can be difficult for executives immersed in the business of retail to appreciate the cultural significance of…

Features June 6
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Competition has never been fiercer at retail.

NBCU Exclusive: What One of the World’s Biggest Media Companies Sees Ahead for Retail

As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the…

Features October 4
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