Retail’s Marketplace Boom Comes With a Hidden Risk
Online marketplaces are becoming a sleeping giant in the retail industry, particularly as more traditional omnichannel retailers develop…
Executive Viewpoints April 14
Latest In: BCG
Retail Reality and the End of Luxury Exceptionalism
For decades, luxury operated with the belief that it was insulated from the rules of retail. Scarcity, brand…
Executive Viewpoints April 2
Why Word-of-Mouth, not Points, is the New Loyalty Currency for Retail
As consumers, we’ve been told for years that to be considered ‘loyal,’ we must collect and redeem points…
Executive Viewpoints December 3
Black Friday Takes on New Importance as Holiday Shoppers Prioritize Smart Spending
2025 has been a year of sweeping change — both technologically thanks to AI, and economically as President…
Features November 4
Connected Packaging: Closing the Sustainability Gap Between Intention and Action
BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related…
Executive Viewpoints December 28
A ‘Brighter’ Approach to Improving Sustainability in Retail Stores
Sustainable retail is on the rise as calls for eco-friendly strategies become louder from consumers, shareholders and employees.…
Executive Viewpoints January 11Top Stories
