Latest In: ai

ai artificial intelligence Featured gen AI Holiday ThinkTank (2025) Holiday ThinkTank: Omnichannel & Fulfillment (2025) L'Oreal Lowe's Meta NVIDIA Open AI Walmart

AI Successes from L’Oréal, Lowe’s and Walmart Bring Context to the AI Conversation

Artificial intelligence has, not unsurprisingly, been a headline topic at the NRF Big Show, and NVIDIA is undoubtedly…

Features January 13
ai artificial intelligence Featured omnichannel engagement personalization rebag Shop Premium Outlets ShopSimon Sune

AI, Video and Immersive Engagement Drive Next-Gen Commerce Experiences

What’s powering next-gen commerce experiences? It’s a profound and weighty question to ask, especially with so many technologies…

Features November 8
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How Virtual Influencers and AI are Transforming the Creator Economy

The creator economy is made up of about 207 million creators worldwide, and this sector is predicted to…

Features November 1
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Google has unveiled its biggest Shopping update ever.

Google Shopping Revamp: Leveraging AI to Remain ‘Essential to People’s Shopping Journeys’

Just in time for the peak holiday shopping period, Google has rebuilt its Shopping experience “from the ground…

News October 15
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Drinks homepage

Drinks Aims to ‘Demolish the Barriers to Alcohol Ecommerce’ with New Software Offering

Alcohol ecommerce solution Drinks has launched the “Drinks-as-a-service” (DaaS) platform, a subscription software solution that will allow any…

News September 12
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After 18 months of research and testing, Ebay has updated its ecommerce search experience to be more interactive and visually appealing for shoppers.

EBay Prioritizes Search with New UX Updates  

Ebay has redesigned its search experience to make it more intuitive and “visually rich.” Featuring larger, high-resolution images,…

News August 12
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ThredUp Makes Thrifting Easier with New AI Tools

Many consumers love thrifting because they enjoy the treasure hunt experience, especially in physical stores. With shelves stocked…

News August 5
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A frustrated customer tries to get through to an automated voice agent.

Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the…

News July 25
ai artificial intelligence demand forecasting Featured Floor & Decor Manhattan Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024)
Using AI-powered solutions from Manhattan, Floor & Decor has been able to reduce costs and optimize inventory placement across its store network.

How AI Takes the ‘Lumpiness’ Out of Floor & Decor’s Inventory Planning

The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand.…

Features July 12
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