Latest In: ai

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Amazon and Walmart warehouses side by side.

Where Amazon and Walmart Are Looking Next: Even Faster Delivery, Healthcare and AI, Of Course

Earlier this week we dissected the similarities and differences between Amazon’s “Why” approach to innovation and Walmart’s “And”…

Features May 29
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Alcohol distributor Southern Glazer's has undergone a digital transformation aimed at moving the whole industry forward.

Southern Glazer’s Brings AI-Fueled Ecommerce Capabilities to the Fragmented Alcohol Market

Southern Glazer’s Wine & Spirits is one of the biggest names in the U.S. alcohol beverage industry, but…

Features May 15
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Woman shopping on her phone - is she using agentic commerce?

Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’

Payment providers are banking on the fact that millions of people will soon rely on AI to find…

Features May 2
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Example of the ChatGPT shopping interface.

ChatGPT Adds New Shopping Features, but Still no Ads

OpenAI has updated the ChatGPT search engine to offer an improved shopping experience, multiple sources report. As of…

News April 29
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A look at the new collection-based discovery experience on Etsy.

Etsy Revamps App Experience to Propel More Discovery, Inspiration

With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a…

News April 9
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Amazon's new Interests tool aims to take the difficulty out of discovering products online.

Amazon Aims to Increase its Gravitational Pull with New Shopping Features

Amazon has successfully established itself as the starting point for many shoppers’ online searches, edging in on turf…

Features April 9
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Bradley Nardick, CEO and the third generation to lead family-owned off-price wholesaler The Bazaar.

Small Business, Big Ideas: Amid Historic Disruption in Off-Price, This Family-Owned Overstock Wholesaler is Reinventing the Game

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands…

Features April 3
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Retail executives took to the Shoptalk stage this week to discuss the current and future state of the industry.

Gap, DoorDash, NBCU Execs Weigh in on the State of the Consumer

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general “twitchiness” (as one strategist put it),…

Features March 27
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Alero and Liz, two of the 1,700 human stylists that power Stitch Fix.

Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

These days it seems everyone is an “AI company” — whether the goal is boosting SEO or sales…

Features March 20
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