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Latest In: ai

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A frustrated customer tries to get through to an automated voice agent.

Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the…

News July 25
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Using AI-powered solutions from Manhattan, Floor & Decor has been able to reduce costs and optimize inventory placement across its store network.

How AI Takes the ‘Lumpiness’ Out of Floor & Decor’s Inventory Planning

The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand.…

Features July 12
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An Ebay seller packs up an order.

Ebay Aims to Support Sellers with Cash Advances, Streamlined Advertising Hub

Ebay is working to better support its sellers with a revamped advertising experience as well as a new…

News July 11
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New image animation tool in Google Product Studio.

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at…

Features May 28
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With iAdvize Copilot, iAdvize’s generative AI-powered chatbot, retailers can help customers discover, choose and buy more — resulting in a 10X increase in conversions.

#RICE24 Solution Spotlight: iAdvize Copilot’s AI-Powered Chatbots Tackle Ecommerce Abandonment

To increase ecommerce revenue, brands and retailers need to engage online shoppers and convert them into buyers. But…

News May 22
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Today's consumers want to show their global citizenship and they're increasingly using their wallet to make an impact. Here's how brands are responding.

Consumers Use Commerce to Show They’re Global Citizens; Here’s How Brands are Responding

“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to…

Features May 21
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Best Buy is rolling out new features in its mobile app to better personalize the shopping experience.

Best Buy Leans into Personalization with Mobile App Updates

Best Buy is rolling out new features in its mobile app to better personalize the shopping experience. The…

News May 16
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Expedia Group has unveiled a series of new products and services designed to make travel planning stress free.

Expedia Leans Further into Commerce with New Media Network and AI Tools

Expedia Group has unveiled a series of new products and services designed to make travel planning stress free.…

News May 15
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Example of digital sneaker created via Reebok Impact on Instagram.

Reebok Debuts AI-Powered Custom Sneaker Design Tool on Instagram

Reebok has launched an AI-driven fashion experience on Instagram that allows customers to create their own digital sneakers…

News May 13
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