Retail TouchPoints

Latest Posts

DoorDash is among the first to test a new agentic ordering experience in Google Gemini.

DoorDash, Uber Test Out True Agentic Ordering in Google Gemini

Imagine if your weekly grocery shop was as simple as pressing one button? The word “agentic” has been thrown around a lot this past year, but AI-driven commerce experiences that…

News March 3
JD Group CEO Régis Schultz at the NRF Big Show.

JD Sports CEO: American Retail Buyers Have Been Acting Like ‘Order Takers’

JD Group CEO Régis Schultz described American retail buying culture as "lazy" and said retailers need a point of view to survive instead of having brands dictate their buys.

Features March 3

7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying

AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases happen. OpenAI’s new assistant can complete an entire purchase without the user…

Executive Viewpoints March 3

Macy’s Marks Milestone Parade and Fireworks Anniversaries with Year-Long Celebrations

The United States isn’t the only entity with a milestone anniversary in 2026: Macy’s iconic Thanksgiving Day Parade turns 100 years young this year, while Macy’s Fourth of July NYC…

News March 2
The 'Runway to the Future' catwalk utilized AI from start to finish.

Topshop Hosts AI-Driven Shoppable Runway Show with Help from PayPal, Google Cloud

Last week, Topshop and partners PayPal, Google Cloud and THG Studios set a new world record for hosting the world’s first AI-driven, immersive, shoppable catwalk. The Runway to the Future production…

News March 2

Floor & Décor Plans 20 New Warehouse Stores in 2026

Coming off a fiscal year when it boosted net sales 5.1% to $4.68 billion, Floor & Decor plans to open 20 new warehouse-style stores in 2026. The retailer opened 19…

News March 2
Online grocer Misfits Market has teamed up with ThredUp for a resale program.

Preloved Fashion Meets ‘Ugly’ Food in ThredUp’s New Partnership with Misfits Market

Customers of mission-driven online grocery retailer Misfits Market can now turn their misfit clothes (that is, items that no longer work for them) into credit for their next grocery haul.…

News March 2

Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026

For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers are increasingly starting to expect every kind of payment option to be…

Executive Viewpoints March 2

From Overstock to Opportunity: How B-Stock Powers Inventory’s Second Life

Featuring: Marcus Shen, CEO, B-Stock  Resale may be having a mainstream moment on the consumer side — but behind the scenes a much larger B2B engine has been quietly evolving…

Podcasts March 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank