Retail TouchPoints

Latest Posts

The Good American fitting room is equipped with RFID-powered technology that gives the customer more control over the try-on experience.

Good American Makes Good on its Brand Promise with Smart Fitting Room Tech

Shopping can be an emotional experience, and retailers hope that the emotions consumers feel are positive ones, like excitement at finding a bargain or satisfaction at filling a need. But…

Features September 12
Bloomingdale's NYC flagship exterior

Macy’s Names International Department Store Veteran as New Bloomingdale’s CEO

Macy’s Inc. has named Olivier Bron as the new CEO of its luxury brand Bloomingdale’s. Bron, who is scheduled to start in early November, will replace the previous Bloomingdale’s CEO…

News September 12

Is the Container Store Trying to be the Next Bed Bath & Beyond?

Seeking to support expansion into what it terms “strategic growth categories,” The Container Store has launched its “Uncontained” campaign, focusing on direct-to-consumer (DTC) products in categories including dining, entertaining, home…

News September 12
TikTok Shop has officially launched in the U.S.

TikTok Shop Officially Debuts in the U.S.

It might have been the worst-kept secret in retail, but after months of unconfirmed reports, behind-the-scenes testing and tales from the front lines, TikTok has finally, formally launched its new…

News September 12
Anjana Harve, new EVP and CIO at BJ's Wholesale Club

BJ’s Names New Chief Information Officer

BJ’s Wholesale Club has appointed Anjana Harve as EVP and CIO, effective immediately. In her new role, Harve will be responsible for the strategic leadership and direction of the company’s…

News September 12
Ebay handbags

Ebay Launches Luxury Consignment Service in Designer Handbag Category

Ebay has introduced Ebay consignment for luxury products, providing owners with direct access to expert sellers who will list and sell items on their behalf. The service is launching with…

News September 12
Ahead of its annual sellers conference, Amazon has debuted its newest solution for sellers — Supply Chain by Amazon.

Amazon Continues Push Beyond its Own Ecosystem with Debut of ‘Supply Chain by Amazon’

The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service. Ahead of its annual sellers’ conference, Amazon Accelerate, the tech giant announced…

Features September 12

Composable Commerce: Navigating Overlooked Transformation Challenges to Boost Business Agility

Retailers are waking up to the limitations of monolithic commerce stacks. These legacy models hinder one’s ability to be truly agile, which is particularly troublesome when considering the ever-emerging challenges…

Executive Viewpoints September 12
Rent the Runway is expecting lower revenues in 2023 than originally forecast as it continues its pursuit of profitability.

Rent the Runway Plans to Sacrifice 2023 Revenue to Meet 2024 Profitability Goal

Rent the Runway has lowered its revenue expectations for 2023, now saying it plans to at least match 2022 revenues of $296.4 million. This number is approximately 9% to 10%…

News September 11
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank