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Toys’R’Us Plans 120 New U.S. Stores in Time for the Holidays
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Amazon, Expedia, Glassdoor Launch Coalition to Fight Fake Reviews
Some of the biggest names in online commerce have formed the Coalition for Trusted Reviews, a cross-industry collaboration seeking to define best practices for hosting online reviews and sharing methods…
News October 17
Encourage Your Customers to Call Again. Here’s How.
Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Entire service teams are dedicated to keeping down the…
Executive Viewpoints October 17
Best Buy to Exit Physical DVD and Blu-Ray Sales in 2024
In yet another sign of the triumph of streaming, Best Buy will reportedly stop selling physical DVDs in-store and online beginning in 2024, according to CNBC and other media outlets.…
News October 16
Walmart to Open 5th Next-Gen Fulfillment Center in 2026
Walmart, which had announced plans to open four next-generation fulfillment centers in June 2022, will build a fifth location scheduled to open in 2026 in Stockton, Calif. The 900,000-square-foot facility…
News October 16
Banana Republic Marks Move into Lifestyle with New San Francisco Flagship
Banana Republic has opened its new flagship store on Geary Street in San Francisco’s historic Union Square shopping district, and its new home goods line BR Home is getting the…
News October 16
Rite Aid Names New CEO as it Officially Enters Bankruptcy
Update 10/19/23 — Rite Aid plans to close 154 underperforming stores as part of its bankruptcy, according to new court filings, much lower than the 400 to 500 initially predicted.…
News October 16
Bed Bath & Beyond Marketing Head Steps Down
Angela Hsu, Chief Marketing Officer (CMO) at Bed Bath & Beyond, has stepped down from her post. Dave Nielsen, President of the retailer formerly known as Overstock.com, will take over…
News October 16
Integrate Pricing, Promotions and Markdowns to Drive Profitability
Despite a positive job market and a stabilized economic environment, most consumers (96%) are looking to save money in the short term, according to a recent study from PwC. But…
Features October 16
3 Ways to Maximize Zero-Party Data Collection During Black Friday and Cyber Monday
In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. It’s the most important weapon for success in your arsenal. However, as stringent consumer privacy laws like GDPR and CCPA…
Executive Viewpoints October 16
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