Retail TouchPoints
Toys’R’Us Plans 120 New U.S. Stores in Time for the Holidays
Top Stories
Latest Posts
Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences
When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases,…
Executive Viewpoints November 17Alibaba Cancels Cloud Group Spinoff, Blames U.S. Chip Export Restrictions
Alibaba Group has nixed plans to spin off its Cloud Intelligence Group as a separate company, citing recently expanded U.S. export controls designed to “further restrict the export to China…
News November 16Google Helps Shoppers Find the Perfect Gift with Generative AI
Earlier this month, Google debuted a slate of tools to help bargain-hunters find what they need this holiday season. Now the company is bringing generative AI into the mix as…
News November 16Crate & Barrel Opens New NYC Flagship with Virtual Counterpart
Crate & Barrel has opened the doors of its new New York City flagship in a historic building in the Flatiron district. Serving as the brand’s first-ever immersive design store, the location…
News November 165 Coach Stores Deploy AR-Powered Try-On Tech for Holiday Campaign
At Coach locations in Boston, Atlanta, Miami, Toronto and Austin, Texas, visitors can see how they’d look sporting the luxury brand’s products, accompanied by holiday-themed imagery including a pearlescent ribbon…
News November 16New Pottery Barn Mobile App Features Free Design Help and Virtual Previews
Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or…
News November 16Lego Group Holiday Windows Inspire Transatlantic Digital Snowball Fight
For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the…
News November 16How Food Retailers Can Build Their Brands with Healthier Own-Label Ranges
The perception or image of private-label brands has evolved — from being seen as a cheaper or lower-quality alternative to now being viewed as credible products, even outperforming national brands.…
Executive Viewpoints November 16Nike Revamps C-Suite with New Leaders in Design, Innovation, Marketing and Tech
Nike is making several top-level personnel changes in key areas, with new leaders in marketing, design, innovation and technology. The brand is promoting from within in several cases as well…
News November 15


















