Retail TouchPoints

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Balenciaga has launched a new tech-enabled merch collection that allows consumers to use their smartphones and NFC to access exclusive music.

Balenciaga Launches Tech-Enabled Merch that Sings

Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media. The luxury fashion house is partnering with EON, a company specializing in…

News November 20

How True Classic is Bringing its Digital Strengths into the Physical World

Like many other DTC brands, True Classic made its first big impression online —  in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other…

Features November 20

How Retailers can Combat the Rising Threat of Theft

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested…

Executive Viewpoints November 20

Designing for Success: How Technology Decisions Shape Store Ops Strategies

Featuring: Nikki Baird, VP of Strategy, Aptos Results from Retail TouchPoints’ latest Store Ops Survey reveal that store ops budgets are increasing, and retailers are investing more in new in-store…

Podcasts November 20

Miniso

Miniso has painted Oxford Street pink with its new London flagship. The 3,000-square-foot store touts a new design concept and elevated shopping experience, and is the lifestyle brand’s largest location…

News November 17
To better serve shoppers in urgent need of outfit advice, Stitch Fix has launched new services, including a special Holiday Hotline.

Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to…

News November 17

Even Elves are Using AI This Year: Simon Debuts ‘HolidAI’ Tool in Two Malls

Since Santa’s magic only works in the vicinity of the North Pole, Simon Property Group has equipped “helper elves” with ChatGPT 4.0-powered AI technology to assist shoppers seeking the perfect…

News November 17

Amazon to Sell Hyundai Cars Online in 2024; Automaker Selects AWS as Cloud Provider

No, they won’t arrive on your doorstep in a giant box cushioned by packing peanuts, but Amazon customers in the U.S. will be able to purchase Hyundai cars online next…

News November 17

Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

The Home Depot has one major advantage over competing retailers that keep much of their inventory in back rooms, where it’s invisible to customers and associates alike. With its high…

Features November 17
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