Retail TouchPoints

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Woof! New PawWire Platform Curates Pet Products from Global Suppliers

PawWire, the latest B2B2C platform from The Wires, offers pet owners a panoply of products from around the world presented as part of a personalized shopping experience. Each time customers…

News January 17

The Pet Food Market is Changing: Grab it by the Paws

The relationship between dogs and humans can be traced as far back as 30,000 years ago. But our four-legged friends no longer help us hunt, and instead we send them…

Executive Viewpoints January 17

NRF Gen Z Panel: A Group Defined by its Contradictions

If you want to understand Gen Z (and that’s pretty important for any business that wants to grow), you have to understand the dichotomies that define this generation. To take…

Features January 16

Does Personalization Always Improve CX? It Depends on Your Customers

Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s…

Executive Viewpoints January 16
Build-A-Bear has rolled out a new mobile-first POS and customer engagement solution from Jumpmind in 450 stores.

Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK, with plans to roll out the technology…

News January 16

How Albertsons Media Collective is Driving Retail Media’s Evolution

Featuring: Harvey Ma, Vice President, Albertsons Media Collective Over the course of his 20-year career, Harvey Ma has held roles at NielsenIQ and Roundel, the in-house marketing and advertising agency…

Podcasts January 15
Steven Williams, CEO of PepsiCo Food North America shared during a keynote at the 2024 National Retail Federation Big Show how the business is collaborating with retail partners to meet sustainability goals.

PepsiCo Foods North America CEO: To Tackle Sustainability, ‘We Must Stand Shoulder to Shoulder’ with Partners 

Three-quarters of CEOs say sustainability is a major initiative for their organization, according to research from Deloitte, and 20% said they’re investing to “significantly improve” sustainability. PepsiCo is making significant strides in its sustainability…

News January 15
AI has the potential to transform retail as we know it.

AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are…

Features January 15
Good American flagship in LA featuring Samsung screens.

Good American Taps Samsung to Power Immersive Store Experience at LA Flagship

DTC brand Good American has introduced a new immersive in-store experience at its LA flagship in the Westfield Century City mall, powered by a series of Samsung commercial LED displays.…

News January 15
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