Retail TouchPoints

Latest Posts

Target debuts new Dealworthy value-priced private label.

Target Looks to Attract New Customers with Intro of Value-Priced Private Label Brand

Target has introduced a new low-price owned brand called Dealworthy — featuring more than 400 products ranging in price from less than $1 to $10 — and revamped its 15-year-old everyday…

News February 16

Starbucks Debuts ‘Inclusive Spaces Framework’ Store in Washington, D.C.

Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its new Inclusive Spaces Framework for all newly opened and renovated company-owned stores…

News February 16

Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag

J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce…

Features February 16

How Retailers Can Use AI to Improve Customer Experience and Build Trust

In the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of overall retail sales. Additionally, global ecommerce spending could surpass $7 trillion as…

Executive Viewpoints February 16
Repurpose Global has launched a $1 million fund, called the Reuse Outcomes Fund, to give companies equitable access to reuse and refill solutions.

New Fund Aims to Accelerate Adoption of Reuse and Refill Solutions

Repurpose Global, an organization that brings brand leaders, consumers and policymakers together to combat plastic waste, has launched a $1 million fund to give companies equitable access to reuse and…

News February 15
Starbucks and Bank of America have linked their rewards programs to offer extra rewards to their most loyal customers.

Starbucks and Bank of America Link Loyalty Programs to Provide Extra Perks

Starbucks and Bank of America (BoA) have forged a new partnership designed to offer extra rewards to their most loyal customers. The millions of BoA cardholders and Starbucks Rewards members…

News February 15
Shoe Carnival has acquired the Midwest chain Rogan's Shoes.

Shoe Carnival Strengthens Midwest Footprint with Acquisition of Rogan’s Shoes

With an eye on its goal of becoming the leading family footwear retailer in the U.S., Shoe Carnival has acquired the 53-year-old Rogan’s Shoes for $45 million in cash. The…

News February 15
The NBPA's Brotherhood Deli fan pop-up experience is getting both real-world and virtual renditions during All-Star Weekend.

Foot Locker, JD Sports, Nike do a Full-Court Press for NBA’s All-Star Weekend

With both IRL and virtual events, retailers and brands including Foot Locker, JD Sports, Nike, Jordan Brand and the National Basketball Players’ Association (NBPA) will be making sure the sideline…

News February 15
Kering is pulling brands like Gucci off of the Farfetch marketplace.

UPDATE: Farfetch CEO Out as Luxury Brands Including Kering, Neiman Marcus Flee the Platform in Wake of Sale to Coupang

[Update from 2/15/2024] Farfetch Founder and CEO Jose Neves is stepping down and further layoffs are imminent, according to an internal memo viewed by The Business of Fashion. Neves’ departure comes…

News February 15
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank