Retail TouchPoints

UPDATE: NRF, RILA Label Visa-Mastercard Settlement Just a ‘Drop in the Bucket’

[Update as of 3/29/2024] Both the National Retail Federation (NRF) and the Retail Industry Leaders Association (RILA) have criticized the proposed Visa-Mastercard swipe fee settlement as insufficient and vowed to…

UPDATE: Beyond Brings Back Overstock.com Following ‘Fatal’ Brand Mistake

[Update as of 3/29/2024] Beyond, Inc. has relaunched itsOverstock.com banner with the mandate of offering “crazy good deals,” with items discounted by 30% to 70%. The retailer originally had planned…

#RICE24 Community Convos: Justin Tichy, Chief Operating Officer, Petco 

The Average CMO Tenure is at its Lowest Level in More Than a Decade: What Should Retail and CPG Brands Know?

Data from Statista shows that the average tenure of chief marketing officers (CMOs) at the leading 100 advertisers in the United States reached 39.6 months – or 3.3 years. Before…

Hy-Vee Taps Agency Alum as New CMO, Sets Sights on Retail Media Growth

Since launching its retail media network, RedMedia, in September 2023, Hy-Vee has been focused on building out its media offerings and capabilities. Now, to support this long-term growth vision, the…

Pacsun Celebrates One-Year on Roblox with New Slick Rick Collab

Pacsun is partnering with hip-hop artist Slick Rick to celebrate the one-year anniversary of its Los Angeles Tycoon experience on Roblox. Over the past year the experience has garnered 60,000…

Home Depot Boosts Pro Offering with $18.25B Acquisition of SRS Distribution

The Home Depot is acquiring building products distributor SRS Distribution for $18.25 billion in a bid to accelerate the growth of its pro offerings. The deal, which is expected to…

Urban Efficiency: Strategies for Streamlining Last Mile Delivery Amid Growing Congestion

Recent reports show that traffic delays cost U.S. drivers an average of 51 hours of lost time in 2022, and that number is on the rise — in 2021, the…

Google Personalizes Shopping Experience Using Customer’s Ratings and Brand Preferences

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among…