Retail TouchPoints

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From Frustration to Loyalty: How One Retailer Increased NPS by 70% with Customer-Controlled Substitutions

Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute for a key ingredient? While some might find oatmeal raisin a satisfactory…

Executive Viewpoints July 29

Exclusive Q&A: ‘Sustainability Won’t Just be a Positive, it Will be Essential’

When the raw ingredients in your products come from a natural wonder that’s practically on your doorstep, and it’s being threatened by climate change, sustainability quickly moves from an abstraction…

Features July 29
Indochino is opening 5 more shop-in-shops at Nordstrom.

Nordstrom Adds 5 More Indochino Shop-in-Shops

Nordstrom is expanding its shop-in-shop partnership with custom apparel brand Indochino by adding five new locations, bringing the total number of Indochino shops in Nordstrom stores to 32. The partners…

News July 26

Starbucks Commits to Solar Purchases that will Power Illinois Communities

Starbucks has committed to long-term purchases of renewable energy generated by community solar provider Nexamp, anchoring the deployment of more than 40 Megawatts of solar energy in Illinois communities. Construction…

News July 26

Tuckernuck Boosts Holiday Conversions 304% With MNTN Performance TV

Tuckernuck, an omnichannel lifestyle retail brand that sells classic yet unique apparel and gifts, needed a scalable advertising channel that it could rely on to drive significant performance during the…

Features July 26
Casey's General Stores has acquired Cefco.

Casey’s Expands Reach in Texas with Acquisition of 198 CEFCO C-Stores

Convenience store chain Casey’s General Stores has agreed to acquire Fikes Wholesale, owner of CEFCO Convenience Stores. The all-cash transaction is valued at $1.145 billion, which Casey’s will finance through…

News July 26

Colorado Court Puts Kroger-Albertsons Merger on Hold

A Denver District Court judge has stopped the Kroger-Albertsons merger in its tracks, cancelling a planned Aug. 12 hearing and setting a trial date of Sept. 30, 2024. The proposed…

News July 26
sustainable fashion boutique with large, stylish energy-efficient windows that allow ample natural light while keeping the shop temperature comfortable

How Store Design Teams are Thinking About Sustainability

Today’s store design teams are facing mounting pressures. More than three-quarters (76%) of respondents to Retail TouchPoints’ latest Store Design & Experience Survey expected their store design budgets to rise…

Features July 26

Are Errors Hindering B2B Commerce Growth?

Is your web store a partner in your success or a saboteur hindering your growth? Your buyers expect accuracy, flexibility and a seamless purchase experience, yet order errors are a…

Executive Viewpoints July 26
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