Retail TouchPoints

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Mobile Helps Make Multichannel Retail A Reality

By Sandeep Bhanote, CEO, Global Bay Mobile Technologies When I ask retail CIOs about the greatest challenges associated with current store operations and technologies, multi-channel customer interaction ― or lack…

News April 21

JCPenney, Brookstone Added To Growing Mobile Commerce Index

As consumers continue to motivate retailers to improve their technology offerings, a mobile optimized web site has become a must-have for today’s connected consumers. 2011 will likely see mobile as…

News April 19

IDC Retail Insights Study Underscores Need for Retail PLM/MLM Applications

One of the new realities for the retail industry following the recent recession is the heightened need to drive efficiency and responsiveness into its businesses. A new report by IDC…

Features April 18

Jo-Ann Fabric Tests Mobile App On 5th Finger RedShop Platform

Responding to the problem, ‘I left that coupon at home,’ Jo-Ann Fabric and Crafts Stores introduced a proprietary iPhone application and mobile web experience powered by the 5th Finger RedShop Mobile…

News April 15

Bulletin Board: Week of 4-11-2011

Microsoft Announces New BITools at Convergence Event  Microsoft announced enhancements to its Dynamics suite of products at the company’s Convergence 2011 event held April 11, 2011 in Atlanta, Georgia. CEO…

News April 14

Coupon Conference: Couponing Morphs To Join Social, Digital Trends

The way that consumers seek and redeem coupons has changed drastically over the last 10 years. Smart phone technology, tablets and social media are driving forces behind the digital couponing…

Features April 14

The Shifting Online Retail Market: Video, Mobility and Personalization

By David Reisfeld, General Manager, Content Delivery Solutions, Limelight Networks The electronic retail experience today is nothing like it was five years ago, and it’s unrecognizable from e-Commerce at the…

Executive Viewpoints April 14

Songwhale Streamlines Mobile Campaign Management Via Short Code SMS

Concept: Songwhale’s technology is designed to help retailers promote customer engagement and interaction across SMS, mobile and web platforms. Songwhale helps retailers create and integrate mobile campaigns that reach customers…

News April 14

Survey: Merchants Rank Social Media Success By Number Of Fans, Not ROI

Retailers remain in the early stages of social media marketing and are hesitant to look for an ROI from their social initiatives, according to Q1 research from the e-tailing group.…

News April 13
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