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2011 Customer Engagement Awards Spotlight Innovative Retail Strategies
In its first Customer Engagement Awards, Retail TouchPoints is honoring the retail innovators that have successfully implemented unique and creative customer engagement strategies. Savvy retailers know that customer engagement is…
Features October 20Merchants, Analysts Debate The Longevity of Daily Deals
Daily deals have emerged as a way for retailers to increase customer acquisitions and overall purchase rates. Sites such as Groupon and LivingSocial offer consumers limited-time deals and specials for…
Features October 20TimeTrade Releases SaaS Self-Service Appointment Scheduling Solution
TimeTrade recently announced the availability of TimeTrade Retail 2.0, a new SaaS solution designed to enable self-service appointment scheduling for retailers’ customers. The announcement was presented during the inaugural members…
News October 19Pamida Honors Revionics For Positive Influence On Retail Communities
Pamida presented Revionics with a Vendor Partnership Award by leading regional retailer Pamida during the 2011 Pamida Foundation charity event. Given to selected Pamida vendors, the award recognizes companies for…
News October 193 Steps to Bridging the Gap Between Online Conversions and Buyer Intent
It’s been more than 10 years since e-Commerce became a truly viable way of doing business ― light-years by technology standards. The U.S. Commerce Department now estimates e-Commerce sales at…
Executive Viewpoints October 19New Survey Shows Privacy Concerns Create Mixed Emotions For Location-Based Offers
Location-based strategies have changed consumers’ spending habits based on the amount of available offers. As retailers continue to interact with consumers using cross-channel strategies, recipients now prefer to receive coupons…
News October 19Oracle Buys Endeca Technologies
Today, Tuesday, October 18, 2011, Oracle announced the purchase of Endeca Technologies, Inc., a Cambridge, Mass.-based provider of unstructured data management, web commerce and business intelligence solutions. This acquisition is…
Features October 18Amazon T-Commerce: Cloud Meet Mall!
For all the science of shopping, even Paco Underhill, the retail guru, would tell you that designing an optimal commerce experience is a fairly simple proposition. Words like frictionless, seamless,…
News October 18Orvis Expands Mobile Initiatives With New iPhone, Android Apps
Consumers are growing more versed in tapping into multiple channels to obtain product information, browse and buy items. In response to consumers’ growing demand for seamless cross-channel shopping experiences, outdoor…
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