Retail TouchPoints
From Pilots to Peak Season: What Lowe’s, Academy Sports and Industry Experts Share What’s Working with AI in Retail
Top Stories
Latest Posts
The Buzz At NRF 2012
Note: This article is a first-hand recap of The Big Show: NRF 2012, delivered in four sections by the editors of Retail TouchPoints. Retail TouchPoints was out in force at…
Features January 23Winning Holiday Email Tactics You Can Use Throughout The New Year
This past year, for the first time ever, I did all of my holiday shopping online. I didn’t set foot inside the mall or buy any gifts at crowded stores. …
Executive Viewpoints January 23Holiday Shopping Trends Highlight The Increasing Importance Of A Mobile Strategy
When referring to all the shopping that went on between Thanksgiving and Christmas Day 2011, the term “holiday” has been replaced by a different modifier — mobile. Millions turned to…
News January 23Kronos Streamlines Workforce Management Via InTouch Time Clock
Editors’ note: We have simplified the Retail TouchPoints Solution Spotlight. The new form is available here. The proliferation of mobile devices and channels has changed the way consumers interact with…
News January 23VICS Study Shows Item-Level RFID Gaining Traction
More retailers are initiating RFID pilots to track in-store item sales, according to a study recently released by the Voluntary Interindustry Commerce Standards Association (VICS). The report, titled “RFID Nears…
News January 23Town Shoes Selects PeopleAnswers’ HR Solution To Improve Employee Recruitment
Town Shoes has selected a web-based employee assessment tool from PeopleAnswers to improve the quality of its hiring process. The solution helps Town Shoes more accurately prescreen manager and associate…
News January 23


















