Retail TouchPoints

Just posted a new TouchPoints TV segment on I Love Velvet and their mobile payment solutions. View our full NRF Retail’s Big Show 2012 coverage here! Mobility was a hot…

Forrester Research Highlights Impact Of Location-Based Marketing

As consumers migrate to smartphones, more retailers are rolling out new strategies that leverage customer engagement via mobile devices. One of these is check-in services, where the market opportunity is…

TouchPoints TV: Pascale Juan, I Love Velvet

Pascale Juan, I Love Velvet Mobility was a hot topic at this year’s BIG Show. With the promise of increased purchase rates and customer engagement, retailers are eager to leverage…

InkJet Superstore Accepts Customer Engagement Award

During the National Retail Federation conference, we honored InkJetSuperStore with a Customer Engagement Award for the Social Media Marketing category. InkJetSuperStore’s use of TurnTo’s social Q&A dramatically increased customer engagement,…

TouchPoints TV: Kelly O’Neill, Oracle Retail

Kelly O’Neill, Oracle Retail O’Neill, who joined Oracle Retail along with the ATG acquisition, discusses the integration of commerce and business operations. “It’s a fascinating time in retail,” she notes.…

TouchPoints TV: Ravi Bagal, Verizon

Ravi Bagal, Verizon Bagal explains Verizon’s definition of omnichannel. He notes that consumers want a single experience with retailers across any touch point. Bagal points out that any retailer contemplating…

TouchPoints TV: Diana McHenry, SAS

Diana McHenry, SAS A primary theme for SAS this year is: “It’s all about the customer,” says McHenry. She also discusses high-performance retailing. SAS released new retail planning and price…

TouchPoints TV: Tim Callan, RetailNext

Tim Callan, RetailNext Callan discusses ways to extract data from retail stores through the use of video cameras and real-time analytics. As more consumers navigate to e-Commerce sites, retailers must…

TouchPoints TV: Ken Goldberg, Real Digital Media

Ken Goldberg, Real Digital Media Retailers are incorporating digital signage into their marketing strategies in an effort to improve customer loyalty. In this TouchPoints TV segment, Goldberg shares his thoughts…