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Is Pinterest The Next Social Commerce Game Changer? [Infographic]
Click the image to view this infographic on Pinterest’s impact on social commerce.
Executive Viewpoints February 9Study Says 80% Of Multichannel Implementations Will Fail
In the report titled “Predicts 2012: Retailers Turn to Personalized Offers Through Mobile and Social but Will Struggle With Multichannel Execution,” analysts in Gartner’s Retail Industry Advisory Services share detailed…
Executive Viewpoints February 9Signature Helps Retailers Develop Stronger Relationships With Shoppers
The emergence of the cross-channel shopper has left retailers scrambling to keep pace by implementing new methods of engagement via mobile devices and social media. While shoppers tap into smartphones…
News February 9TouchPoints TV: Moosejaw Honored With Customer Engagement Award
Harvey Kanter, CEO, Moosejaw Retailers seeking to extend their customer engagement strategy have turned to implementing mobile POS in their stores. “The solution has enabled the store associate to fore-thrive…
News February 9Gartner Research Makes 2012 Predictions For Mobile, Social and Multichannel Strategies
As retailers pursue cutting-edge tools and technologies to improve customer engagement and boost purchases, analysts are focused on how social media and mobile payment help meet those goals. Best-in-class retailers…
Features February 8[Webinar] “Socializing” the Retail Experience
Retail TouchPoints will be hosting an Empathica webinar this week that will focus on ways to learn how Customer Experience Management – Born Reporting, Reborn Social – can help your…
Executive Viewpoints February 7Next Gen Solutions: Product Announcements, Retailer Implementations Take The Lead At NRF 2012
The Javits Center in New York City was buzzing with activity during this year’s National Retail Federation (NRF) BIG Show. A record 25,500 visitors attended in-depth sessions and spent time…
Features February 7Retailers: Are You Social-Business Ready?
Think about the last major purchase you made. How did you make the decision? Consumer Reports or reading reviews online? Trusting a company’s advertising or asking your network for recommendations?…
Executive Viewpoints February 6Retail 2.0: Invite Shoppers To Participate
Once again this year, the ol’ Javits Center in New York hosted retail folk from across the country. It seemed as if every vendor was hawking technology solutions to help retailers…
News February 6
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