Retail TouchPoints

Dear Retailer, You Missed An Opportunity To Make Me A Happy(ier) Customer: 4 Tips For Increasing Value With Nontraditional Customers

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Redner’s Markets Doubles Online Traffic With Grocery Shopping Network

Placing the customers’ needs at the center of the overall business strategy is critical for success in the retail industry today. Satisfied customers are more likely to return to a…

Best Buy Canada Pilots Mobile POS

An increasing number of retailers are planning to test and adopt mobile POS during 2013. A recent Motorola Solutions mPOS study uncovered that 75% of retailers currently using fixed computers…

Snippet of Associate Editor Alicia Fiorletta’s previous blog post. In my opinion, the video and social strategies utilized during NYFW confirms a new reality for the retail world: More brands…

Halston Adds mPOS Solution From CrossView

Halston, the luxury women’s fashion brand and retailer, has selected CrossView Mobile Point of Sale (mPOS) to enable a more intimate, brand-focused shopping experience. POS mobility will help promote personalized…

Dollar Tree Optimizes Web And Omni-Channel Performance

Whether it’s signing up for a loyalty program, subscribing to an email list or browsing by mobile devices, consumers actively are engaging with their favorite brands. As such, site performance…

BareBones WorkWear Boosts Conversion Rates With Fanplayr

BareBones WorkWear, a provider of outdoor and work-related footwear and accessories, has increased conversion rates and average order values since beginning a pilot in January of the Smart & Targeted…

TouchPoints TV at #NRF13: Dean Sleeper, AccessVia

Although digital signage has been more successful outside of the U.S., we continue to see retailers investing in the technology Dean Sleeper, CEO of AccessVia sat down with Retail TouchPoints…

TouchPoints TV at #NRF13: Marc Schroeder, Teradata

The customer is in more control than ever before, due to the power of digital tools and technologies such as the Internet, social media and mobile devices. In this episode…