Retail TouchPoints

Biltmore House Ties Card-Linked Offers To Long-Term Sales And Loyalty

Many merchants are leveraging card-linked offers to connect with potential and existing customers, boost brand awareness and increase sales in target markets. The Biltmore, an estate, hotel and spa based…

SDL Releases Fredhopper 7.5

SDL, a data and analytics solution provider, today launched SDL Fredhopper 7.5, a cloud-based solution that helps retailers execute predictive targeting, personalization, search and merchandising online. The platform was designed…

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Forrester Analyst Shares Social Customer Service Best Practices

Quality customer service is the backbone of every successful retail organization. By ensuring customers are satisfied, retailers can generate long-term loyalty, which is a key source for long-term revenue and…

Rakuten Becomes Majority Shareholder In The Grommet

The Grommet, an online marketplace and product discovery and curation platform, has received another round of funding from Rakuten, an international online marketplace. This investment makes Rakuten a majority stakeholder,…

Modern Automotive Performance Improves Page Views With Blosm

Modern Automotive Performance, a performance auto parts and services retailer, has implemented the Blosm data collection platform from Thanx Media to increase the size of its online catalog. By adding…

Using Social Media To Translate “Posts” Into Profits

In a webinar aired live today, executives from Microsoft Dynamics and Junction Solutions shared the latest trends and strategies for retailers looking to profit from social media involvement. The webinar,…

Innovation Labs Strengthen Retailer-Consumer Connections

Many traditional retailers are still grappling with ways to appeal to omnichannel shoppers who are researching and buying from their tablets and smartphones. To become more connected with these consumers,…

Untaming Your Brand For The Tech Jungle

If you’ve felt overwhelmed by the jungle of new social platforms, new e-Commerce tools, and new mobile devices, you aren’t alone. Technology is evolving at breakneck speeds, and it can…