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Domo Collects $200 Million In Funding, Releases New Solutions At Domopalooza
Domo, a cloud-based business management platform provider, has acquired $200 million in a Series D funding round led by Blackrock. This brings the company’s overall valuation to more than $2…
News April 9AT&T Uses Michigan Ave. Store As Live Innovation Lab
Some retailers open innovation labs to test new technologies and business concepts. Other organizations, like AT&T, use flagship stores as testing grounds. Since opening its Chicago flagship on Michigan Ave.…
Features April 9RichRelevance Adds Two Execs To Leadership Team
RichRelevance, a provider of omnichannel personalization solutions, has added two new executives to it leadership team. Mahesh Tyagarajan will serve as Chief Product Officer, and will oversee product strategy and…
News April 8Edgecase Appoints New CEO To Help Meet Strategic Objectives
Edgecase, a provider of adaptive navigation solutions, has appointed Susanne Bowen as CEO. In her position, Bowen will develop the company’s strategic vision and scale operations to meet business demands.…
News April 8When Branding Becomes Inauthentic
All retailers know the importance of being “on brand.” There are certain terms, images and even colors that can align with a brand and create a strong association for consumers. Walgreens,…
Executive Viewpoints April 8Creating PACTS To Enhance Customer Experience
In today’s digitally disrupted world, leading players are creating superior customer care with interactions that are personalized, accurate, collaborative, timely, and appropriately self-served. Albert Einstein once said, “If you can’t…
Features April 8Walmart Increases Employee Wages…Will Others Try To Catch Up?
In what has felt like a game of “follow the leader” over the past few months, numerous retailers such as Walmart, TJX and Target all have raised their minimum wages…
Editor's Perspective April 8DICK’S Sporting Goods Maintains Focus On Omnichannel Excellence
In 2014, DICK’S Sporting Goods realized the bottom-line impact of omnichannel strategies. The sporting goods retailer’s e-Commerce business reached 14.4% of total sales in Q4 2014, up more than 2%…
Features April 8Custora Raises $6.5 Million In Series A Funding
Custora, a New York City-based marketing software startup, has raised $6.5 million in a Series A funding round led by Foundation Capital. Greycroft Partners and Valhalla Ventures also contributed to…
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