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Kroger Focuses on Execution as Shoppers Remain Under Pressure
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Using Mobile In Store To Pull The Consumer Through The Buy Cycle
As many as 75% of consumers are using their mobile devices while in store, according to a recent study by InReality. A consumer’s mobile device offers retailers and brands a…
Executive Viewpoints April 6The New First Impression: How The “@” Symbol Can Make Or Break Consumer Loyalty
By Holly Pavlika, Collective Bias Data from Internet Retailer’s recent 2015 Social Media 500 shows online merchants are stepping up their focus on social marketing. With more than 74% of…
Executive Viewpoints April 6
ACK Boosts Revenue 25% By Automating Product Listing Ads
For retailers, getting found online is half the battle for boosting e-Commerce traffic and sales. ACK, a specialty paddle sports and outdoor adventure retailer, relies on traditional online marketing tactics…
Features April 6“Ugh! It’s Him Again.” How To Deal With Difficult Customers
By David Bozin, Bindo His reputation preceded him. Your co-workers scattered when they saw him coming, but you were too new to know any better so you asked how you…
Executive Viewpoints April 3
Shiseido Exec: Mobile Apps Help Empower And Connect Beauty Consultants
With smartphones and tablets in hand, store associates can access a wealth of information, such as product information and prices, customer profiles and inventory levels across channels. Cosmetics manufacturer Shiseido…
Features April 3
How ULTA Is Leveraging Technology To Connect With Customers
The success speaks for itself at ULTA Beauty: The company has grown 20% in the last year and has increased its store count to 774 (100 new stores per year…
Features April 3All Target Canada Stores Will Close By April 12
After announcing in January 2015 that it would shutter its Canadian operations, Target has reported that all remaining stores will close by April 12. The retailer’s three local distribution centers…
News April 2Want To See A Better Return On Your Customer Relationships?
The Internet has given consumers real-time access to low prices, extreme discounts and flash sales. So it’s easy to see why so many shoppers focus first and foremost on finding…
Executive Viewpoints April 2
UPS: ‘Flex Shoppers’ Continue To Control Shopping Climate
Today’s shoppers now expect to be able to shift from one channel and device to the next at any time, especially with the prevalence of mobile. This cross-channel environment is…
News April 2
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