Retail TouchPoints
What American Eagle, Journeys and Tillys Are Betting On This Back to School
Top Stories
Latest Posts
Aptos Addresses Personalization In-Store
In this episode, Dave Bruno, Marketing Director at Aptos and Andrew Spear, VP of Technology at F3G, share a new solution for bringing personalization to the in-store shopping experience.
News February 6
Tiffany & Co. CEO Steps Down
A diamond may last forever, but many a CEO’s days are numbered. Hours before its first-ever Super Bowl commercial aired, Tiffany & Co. announced that its Chief Executive, Frederic Cameral,…
News February 6
Building A Brand From The Community Up
We talk a lot about Influencers and Community in retail today, but we’re typically talking about a retail brand trying to develop Influencers or create Community. But Truth In Aging has turned…
Editor's Perspective February 6
Costume SuperCenter Boosts Mobile Conversion Rates 49% With Responsive Design
With its online traffic increasing tenfold from June to October 2016, Costume SuperCenter had a tremendous challenge on its hands as it prepared for the all-important Halloween season. The costume retailer had…
Features February 6Walmart Scraps ShippingPass, Lowers Free Shipping Threshold To $35
Walmart has cancelled its ShippingPass subscription delivery pilot only seven months after opening the platform to all shoppers, a sign of the difficulty competitors face in offering an alternative to…
News February 3Hudson’s Bay In Preliminary Talks To Take Over Macy’s
Saks Fifth Avenue and Lord & Taylor parent Hudson’s Bay has approached Macy’s about a possible takeover, according to a report from The Wall Street Journal. Talks between the companies…
News February 3
Symphony Commerce Appoints Ken Fine As CEO
Symphony Commerce, a Commerce as a Service (CaaS) platform provider, has named Ken Fine CEO. Fine succeeds Harish Abbott, who will transition to lead the company’s long-term business strategy and…
News February 38 Customer Service Trends You Need To Watch Out For In 2017
By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers you need to create a friendly environment that leaves a positive impression…
Executive Viewpoints February 3
A&F Promotes Merchandising Chief To CEO
Abercrombie & Fitch (A&F) is filling out its C-suite with internal talent, promoting President and Chief Merchandising Officer Fran Horowitz to the CEO spot. Her ascension ends a two-year period…
News February 3
