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Macy’s Promotes Anwar To CTO Position
Yasir Anwar has been named Macy’s new Executive Vice President and Chief Technology Officer, effective immediately. In his new role, Anwar will monitor all of Macy’s technology functions and align…
News June 8Walmart’s VR Training Tool: Practical Or Just A Gimmick?
While a select few retailers have found applicable uses for virtual reality (VR) in small doses on the consumer-facing side, Walmart is testing the tech at the employee level. Walmart…
Executive Viewpoints June 7
#RIC17 Panel: Compete To Keep Your Customer Front And Center
Recent retail headlines in the business news lately been particularly negative: bankruptcies, store closings and financial woes. Yet research from Deloitte demonstrates that the industry is indeed experiencing significant disruption…
Features June 7
The RealReal Reels In $50 Million As Brick-And-Mortar Strategy Becomes Reality
Luxury consignment retailer The RealReal has closed a $50 million growth equity financing round from private equity firm Great Hill Partners. Since its inception, the company has acquired $173 million…
News June 6Michaels Turns To Data-Driven Marketing To Personalize Customer Service
Specialty arts and crafts retailer Michaels Stores, Inc., has selected Acxiom, a marketing technology and services company, to help deliver a more personalized customer experience.
News June 6
3 Ways Entrepreneurs Can Use AI To Grow Their Revenue
IBM Watson has become a household name in AI. The software was originally created to beat the best human chess players, but has since morphed into a “do anything and…
Executive Viewpoints June 6
Tapping Consumer Passion Moments To Fuel Engagement
In a world of digitally savvy, multi-tasking consumers, it is becoming harder and harder for brands to capture consumer attention, let alone drive meaningful interactions. It’s not a surprise that…
Executive Viewpoints June 6
Demystifying Personalization
In an ideal world, every interaction with a consumer would be certain. We’d not only instantly process everything about them — where they live, what they have purchased in the…
Executive Viewpoints June 6
5 Ways Store Associates Help Retailers Deal With Showrooming
The demise of retail stores seems to be accelerating. What’s been dubbed as the “Retail Apocalypse” has claimed big-box names like JCPenney, Kmart and Sears, with more retailers popping up…
Executive Viewpoints June 6
