Retail TouchPoints
AI Playbook: How PetSmart Used AI Decisioning to Drive a 22% Lift in Salon Bookings
Top Stories
Latest Posts
Melissa Minkow and Nikki Baird: AI Is Reshaping the Retail Shopping Journey, but Retailers Are Still Catching Up
Experts from Aptos and CI&T say consumer adoption of AI is ahead of the retail industry, and the biggest risks are data quality, misplaced cost assumptions, and chatbot hype that…
News June 11Walmart’s Chief Growth Officer on Why Retail Media, Membership and AI Are Just Getting Started
Walmart's Seth Dallaire made the case at Evercore ISI Consumer and Retail Conference Wednesday that the company's retail media, membership and marketplace businesses are complementary by design and positioned for…
News June 10Bed Bath & Beyond Acquires Installed Right, SFV Services to Expand Home Services
Bed Bath & Beyond is acquiring Detroit-based Installed Right and SFV Services in an all-stock deal, bolstering its Beyond Home Services division with installation and renovation expertise, and building on…
News June 9One Product, Two Prices: Surveillance Pricing Laws Put Retailers on Notice
As states move to ban surveillance pricing, retail experts break down the key distinctions, enforcement gaps and why some retailers are already stepping back from the practice without waiting for…
Features June 9Best Buy and Meta Team Up on Immersive In-Store Experience for AI Glasses and VR
Best Buy and Meta are partnering on Meta Lab @ Best Buy, dedicated in-store spaces featuring hands-on demos, smart mirrors and Meta Sales Specialists, launching in more than 50 stores…
News June 8Beyond the Dress: Inside David’s Bridal’s Transformative Platform Strategy
Key Takeaways: David’s Bridal is expanding beyond dresses to support the full wedding planning journey Expectations toward the modern wedding experience have shifted with added pressures such as social media…
Podcasts June 8Abercrombie Brand Marks Fifth Year of Net Store Expansion With New SoHo Flagship
Abercrombie opened a new three-floor SoHo flagship on June 5 as parent company Abercrombie & Fitch Co. maintains its full-year fiscal 2026 outlook for net sales growth of 3% to…
News June 5Lululemon’s Q1 Profits Slide Amid Product Missteps and Leadership Turbulence
Lululemon's first-quarter results showed the mounting cost of doing business while managing pressure on multiple fronts, from a product campaign that did not deliver to a months-long founder proxy battle…
News June 5The Silent Computer Vision Revolution in Physical Retail
In the past decade, the retail world has undergone an accelerated digital transformation like no other. While we once settled for self-checkout kiosks as a time-saving solution, the technological spotlight…
Executive Viewpoints June 5


















